Click here for our full warranty and return policy.
Q: How Do I Contact You?
A: Email usually works best as we check it daily. sales@infinitycarbon.com
Q: Can you make a phone case with my company's logo or a custom logo?
A: Yes, we can do custom logos for a small fee. Payment is requested in advance for all custom orders. Once payment is received you will be emailed a rendering of a case with your logo and upon your approval it will take approximately 2 weeks to complete. Email your artwork to sales@infinitycarbon.com and please specify the model and quantity you need to begin your order.
Q: How do I go about getting my parts done in carbon fiber?
A: Send us an email at sales@infinitycarbon.com with pictures of the parts you want in carbon fiber and indicate whether you are looking for a replacement part or an overlay. Once we receive your request we will send you an estimate to complete the job. Please click here for more info.
Q: How long does it take to make a part?
A: It all depends on how complicated it is. Replacement parts generally take 3-4 weeks, Overlays generally take 1-2 weeks.
Q: How much does it cost?
A: The price is determined by the following factors:
- Replacement part or Overlay (replacement parts are much more expensive and generally would need an order of 10 or more pieces to be price effective)
- Size of part
- Complexity of shape
- Mounting tabs/etc.
Q: Do you repair Carbon Fiber parts made by other companies?
A: Yes. We do it all the time. We can repair broken carbon fiber parts as well as clear coat faded parts.
Q: Are custom and special order items fully refundable?
A: No, unfortunately we can not offer exchanges or refunds of any kind on custom and special order items.
Q: Do I need to have my body kit pre-fitted before having it made carbon fiber?
A: Yes, all body kits and special order items MUST be pre-fitted prior to having it made carbon fiber.
Q: What are the differences between a replacement part and an overlay?
A:
Replacement Parts |
Overlay Process |
Costs more |
Costs less |
Weighs less |
Weighs slightly more than OEM |
Takes more time to make (3-4 weeks) |
Takes less time to make (1-2 weeks) |
Loss of OEM clips and fasteners |
Retains OEM clips |
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